CCI

Thank you for your interest in ordering with
Customized Communications, Inc.

Materials May be Purchased with:
Check for Pre-Pay - Please include shipping and handling. Contact us at (800) 476-2253 and we will be happy to give you those rates.
Major Credit Card - Visa, MasterCard or American Express.
Please provide CC number, Name on Card, Expiration Date, Security CVV #, Bill to Address, Phone & Fax number.

Purchase Order Number – In order to insure your order is processed correctly and efficiently, we ask that a hard copy be faxed to (817) 459-3557 or emailed to a customer service representative. A confirmation will be sent back to you so you know it was received.

PLEASE INCLUDE ON YOUR PURCHASE ORDER THE FOLLOWING:
OUR REMIT TO:
PO Box 5566
Arlington, TX 76005
TERMS: Net 30 Days
TAX ID: 75-2518743

SHIPPING & HANDLING - Prepay & Add – All products are shipped via UPS – Any other prepaid vendor can not be used for shipping.

Your Ship to and Bill to location

Purchasing Agent: Name, Phone, Fax & Email
TAX at 8% is added to all Texas Clients unless you are tax exempt. Please fax a hard copy of your Tax Certificate so we may attach it to your file.
If ordering with CUSTOMIZATION, please provide us with a contact person within the department ordering so we may reach them with any questions and/or authorization of proof prior to printing. Please include name, phone number, fax number and email address.

Please be advised:
Standard products will ship within 3-7 days of your order placed.
Customized products will ship within 2-3 weeks of your order placed.
PLEASE DO NOT HESITATE TO CALL WITH QUESTIONS
(800) 476-2253.

Return Policy
If you are not satisfied with the materials received, please contact us within 15 days to discuss the problem. Please call for return shipping instructions.

Specifications for Sending Artwork

In order to make sure your customization process as easy as possible please read the following carefully:

If CCI is building your cover file please submit the contents in the following format:

• Facility Logo in an .EPS format
• Photos in a High Resolution .JPEG or .TIFF
• Text in a Word Document .DOC

If your facility is building the cover file please have your designer submit the file in the following format:

QuarkXpress 6.5 - Ensuring all fonts, vector art and raster art (even if raster is embedded into a piece of vector), are "Collected" into one compressed (zipped/stuffed) folder and uploaded to our ftp site if over 12MB (please call 1.800.476.2253 for ftp site information).

Adobe InDesign - Ensuring all fonts, vector art and raster art (even if raster is embedded into a piece of vector), are "Packaged" into one compressed (zipped/stuffed) folder and uploaded to our ftp site if over 12MB large (please call 1.800.476.2253 for ftp site information).

If you are unsure of any of these formats please do not hesitate to contact our art department @ (800) 476-2253.

Send all customization via email to artdept@airmail.net.

In the subject line please put the name of the facility ordering. In the body of the email please provide your complete contact information – including your direct phone number.  This is so we are able to contact you with any questions so that we may proceed with your order as quickly as possible.

Download Fax Order Form